Called to make inquiry regarding poss. gold investment. ‘Frank’ at first put me on hold…no problem. He gets back to me a minute later and I proceed to give him 15, maybe 20 seconds of background explaining what kind of business I wanted to do and why, but before I could ask any questions he said he had “like three other calls” and “could I hold again?’ ok. the third time I started to explain that I wanted to add gold to my portfolio, then he became annoyed, again complaining that there were lines on hold, this time I said, “So are all these other callers more important than me, bacause I’m considering a fairly significant investment with you,” to which he snubbed off, saying that “I was taking to long to get to the point [total of 30 seconds, tops? I’m not ordering pizza…]” and that “The amount I quoted wasnt that much [$50K] and that he “did deals like that all the time.” I call bull$#!t, shenanigans and from his cavalier attitude on the phone I wouldn’t buy a Timex off that asshole, let alone gold bullion. All he had to do was not be a full bore douche & I’d be on my way to thew bank to take out a hefty cashier’s check…instead I’m back to square one on the entire investment idea that I had. He destroyed my confidence in the gold market; at least for now — nice work there …I guess it’s not a problem though cuz “he has other people buying millions of dollars of gold [from him] later today.” Well good luck with that; the $ that actually exists in the real world; not fantasy-land will be staying in my savings account. Customer service is extremely important from your morning latte to your mortgage so ‘frankly’ I was shocked that he’d treat a potential 5-figure customer so poorly. Maybe he had a bad morning but there is NO EXCUSE, even if I called …say…see if I could SELL $20 in silver. Let this be a lesson to shopkeepers in OC; we all know you are broke and your sales are in the toilet; so at least pretend like you give a shit.
Business in question is “Irvine Gold” I think. Fuck that guy I will never do business there and I urge my readers not to either; shady shady sheister written all over him; it bled thru the phone. I don’t want to actually sign up for yelp! so I cut&pasted the review here. I had to blow off some steam this guy really pissed me off and maybe cost me money. Time will tell. I exxagerated the amount I intended to invest by a great deal btw….